QMS Awareness
This course introduces Sevron Ltd.’s Quality Management System (QMS) and explains why ISO 9001 matters to our business. Learners will understand the purpose of the QMS, Sevron’s Quality Policy, and key processes.
Course Introduction
What Is a Quality Management System (QMS)?
Why ISO 9001 Matters to Sevron
Scope of Sevron’s Quality Management System
Sevron's Quality Policy
Mission, Vision, and Values
The Process-Based Approach
Key QMS Processes at Sevron
Customer Focus
Roles and Responsibilities within the QMS
Documented Information
Non-Conformities and Reporting Issues
Corrective and Preventive Action (CAPA)
Internal Audits
Management Reviews
Continual Improvement
What This Means For You
Course Completion
Knowledge Review