Course Introduction
What Is a Non‑Conformity?
Why CAPA Is Important
Corrective Action vs Preventive Action
When CAPA Is Required at Sevron
Roles and Responsibilities
CAPA Process Overview
Reporting a Non‑Conformity
Initial Assessment and Immediate Actions
Root Cause Analysis (RCA)
RCA Methods Used at Sevron
Documenting Root Cause Findings
Developing Corrective and Preventive Actions
Approval of CAPA
Implementation and Tracking
Effectiveness Review
CAPA, Audits, and Management Review
Common CAPA Mistakes
Your Role in CAPA
Course Completion
Knowledge Review
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